top of page

Cancellation Policy

We understand that sometimes schedule adjustments are necessary, therefore, we respectfully request at least 24 hour notice for cancellations or rescheduling.  If you do not show to your scheduled appointment time, or reschedule within 24hrs of your scheduled appointment time, cancellation fees will apply according to our policy below:

​

  • Less than 24hrs notice will result in a charge equal to 50% of the reserved service amount.

  • NO SHOWS will be charged 100% of the reserved service amount.

​

Please arrive accordingly once you book your appointment with us and if you arrive more than 15 minutes late, we will do our best to accommodate you, but will likely we may not be able to offer any services. If you have arrived more than 15 minutes late, we will need to charge 50% of your total service cost even if you are not able to receive any services

​

Thank you for your understanding.

$100 DEPOSITS are REQUIRED for :

  • Highlight

  • Ombré

  • Balayage

  • Bleach and Toner

  • Japanese Straightening

  • Color Corrections

  • Digital perm

​Deposits go toward your service bill.

24 HOUR Cancellation Notice will receive FULL refund.

If you skip the deposit during booking, your appointment will be cancelled. 

Please make sure you pay your deposit fee during checkout.

​

If you would like to book more than one appointment,

please book one at a time. Thank you!

​

- PINOK STUDIO Team

bottom of page